Trade-In Terms and conditions:


Alegre Pty Ltd (an Assurant Company) (Alegre) ACN 159 022 296 trading as Green Gadgets - Second Hand Dealer License 2PS11940. These terms and conditions form part of the agreement between Alegre and you; the customer. They apply to the terms of payment and submission of your Trade-in device. By submitting/sending your Trade-in device to Alegre you are agreeing to accept these terms and conditions. These terms and conditions are only intended for use where you, as the customer, are trading in your own Trade-in device to Alegre and where you are not GST registered (or required to be GST registered). These terms and conditions are not intended for GST registered transactions. Whilst Alegre does not prevent a business from using this trade in application, please note that all pricing for Trade-in devices do not contain GST and will not be modified to include GST. Future releases of these terms and conditions may expand current functionality to capture ABN and show different variations of pricing for the differing customer types etc but at this stage this is not offered.


Your device Trade-in payment will be issued within one (1) week of Alegre successfully processing your device. This includes receipt of your device at Alegre’s processing facility where the device is validated to ensure is aligns with the make, model, eligibility & condition as submitted during the Trade-in process. Payment by Alegre will be made to your preferred payment option selected during the Trade-in checkout process (i.e. PayPal, Bank Transfer, or Green Gadgets eVoucher when this feature becomes available). Alegre may adjust the Trade-in value if the device we receive differs in any manner from the details you have stated in your submission. This can be because it is a different make or model, it is in a different condition, activation lock has not been removed, or the device has been reported as lost/stolen. In the event there is a discrepancy with your Trade-in value, we will contact you by email to offer a revised amount and provide you with the option to have your device returned should you not wish to proceed. In this instance, postage fees for the return of the device will apply. If you do not respond to our communication within 5 business days (1 week) we will proceed to complete the payment based on the revised Trade-in value.

3. GREEN GADGETS eVOUCHERS (when available)

Green Gadgets eVouchers can only be redeemed online at and are valid for 3 years from date of issue or until no amount remains on the eVoucher. Any balance that remains on the eVoucher after expiry will not be available for use. eVouchers cannot be exchanged (wholly or partly) for cash, reloaded, topped up or used to purchase Gift Cards. eVouchers are partially redeemable and any unused balance can be used for future purchases up to the expiry date. Lost or stolen eVouchers will not be replaced or refunded. Please note our Trade-In prices are inclusive of GST. As with other e-voucher payment methods, if you receive a voucher in lieu of cash, then use that voucher to get something that is a taxable supply, you're entitled to claim a GST credit if that purchase is used in your business. A tax invoice for the purchase of goods on Green Gadgets will be emailed to you at time of purchase.


Your agreement with Alegre under these Terms and Conditions is covered by the laws of New South Wales. By entering into this agreement you agree that title (ownership) of your device will not pass from you to Alegre until your device reaches Alegre’s facility in New South Wales. That means until your device reaches that facility, you still own the device.


Alegre respects your right to privacy and does not jeopardise in any way information that is given to it when submitting items. All information you provide to Alegre including email address, name, contact details and required ID’s are used solely for the purposes of completing your transaction and compliance with second-hand dealer laws. ID Requirement – Alegre is required by law to submit the serial number of every Trade-in device it purchases to a police data system that checks for reported lost or stolen property and to retain certain personal information about you, including your name, residential address and your date of birth. Your ID and personal information will be solely used for the purpose of helping police with fraudulent activities. Privacy – Alegre will never sell or share your personal information with any third party except as required to comply with the law, including second-hand dealer laws and privacy laws. Please see Alegre’s Privacy Policy page for further information. If you have any question or concerns regarding your personal information, please contact us at


Alegre understands the need to protect all information stored on devices that you submit through its system. Every submitted device will be thoroughly wiped of all data and reset to factory settings as soon as it is permissible by law to do so.


Prior to handing over your Trade-in device to Alegre you should consider backing up and storing all personal and other information (such as photos and passwords) on your device and then delete that information and restore the device to factory settings. Alegre does not accept any liability for any loss or damage caused by, connected to or arising in any way from the loss or deletion of any data or personal information that you have inserted into any device that you provide to Alegre.


By submitting your items to Alegre you are representing that you are 18 years or older; you are the legal owner of the items and no other individual or organisation has any rights, interest or ownership of these items; you have the legal right to transfer ownership of the items to Alegre, without and clear of any encumbrances or liens; you are making the device sale in the course or furtherance of a GST registered enterprise; and these items are not stolen.


Every Trade-in device we pay for is submitted and crosschecked to a police database to see if the item has been reported as lost or stolen. In the event an item has been submitted that is stolen we will work with police to help track down the item and return it to the true owner. In the event that a device is deemed by Alegre or the police to have been stolen, you agree that Alegre will be entitled to a refund of all money paid to you. A person who submits items to us that have been reported lost or stolen may then be contacted by the police for questioning.


You must ensure activation lock (Google, Android, DEP or iCloud) is removed from the device before trading it in. Failure to do this will result in a delay or cancellation of the payment associated with your Trade-in device.


If you have any queries, complaints or feedback, please contact our Team on 1300 981 361 or email