Select the category that best describes the current condition of your:
By selecting Poor Condition you verify: - Device is fully functional - Shows medium to heavy signs of wear and tear - Some deep scratches and marks on the screen or dents - There are small cracks, sratches, chips or dents - There are no missing parts - Is free from water damage- Has had unauthorised repair (3rd party parts)
By selecting Broken Condition you verify:- Shows heavy signs of wear and tear- Major damage such as cracked glass (front or back), LCD burn, dents, bent housing- There are missing parts or non-functional parts- Has water damage- Has had unauthorised repair (3rd party parts)
Select Broken/Working:
Select Condition:
Items Included: (select all that apply)
What is an IMEI number?
How do i find my IMEI?
iCould/Activation locks must be removed in order for us to process your device Trade-in payment.
How do I remove iCloud lock?
Option 1 - using your device
Open Settings Tap your name at the top of the setting screen Scroll to the bottom of the screen and Sign Out or Delete from Account
Option 2 - Using icloud.com
Go to www.icloud.com Sign in with your Apple ID Select Find My iPhone CLick All Devices at the top of the screen Select the device that you want to remove from iCloud Click Remove from Account Please ensure that device has been removed and is not showing as 'offline'
How do I remove Android Activation lock?
Follow the steps below to sign out of your Google Account remotely: Go to https://myaccount.google.com/ and ensure you are logged into the correct Google account Go to the 'Security' section on the left side Scroll down to 'Your devices' and click on 'Manage devices' Locate the device you returned and click on the 3 dots in the top right corner of the corresponding device Select 'Sign out' A pop up window should appear and you will just need to click on 'Sign out' again Once this has been completed, the device should move down to 'Where you've signed out'